Last updated: 22 October 2026
This statement explains data processing on the Jebbio website and describes the app-related services visible in this website's backend. Contact Jebbio at hello@jebbio.com with privacy questions.
Website analytics
We use Umami Cloud, provided by Umami Software, Inc., to understand website visits and clicks on our iOS and Android store links. Analytics may include page URLs, referrers, browser and device information, language, approximate location and event names. We do not send contact form contents to Umami or configure a personal visitor ID.
Umami's standard analytics do not use tracking cookies. IP addresses are processed to deliver requests, derive approximate location and calculate visitor identifiers; they are not stored as fields in standard analytics records. Umami and its infrastructure providers may keep separate operational and security logs. See Umami's privacy policy, data processing agreement and subprocessor list for its processing arrangements.
This website does not load Google Analytics, Google Tag Manager or Google Consent Mode.
Scale Preview and functional cookie
The Scale Preview requests keys, scales and guitar positions from our server. When the preview signing secret is configured, the website sets the functional jebbio_preview cookie to support access to the preview. It contains a signed expiry token, expires after one hour and is renewed when the page is loaded. It is sent only over HTTPS, cannot be read by JavaScript (HttpOnly), and uses SameSite=Lax. It is not an analytics or advertising cookie.
Contact form
When you contact us, we process your name, email address, subject and message to handle your request. The submitted email also includes your IP address and browser user agent. Messages are delivered through Google's Gmail SMTP service to Jebbio's mailbox. Please do not include sensitive information that is unnecessary for your request.
Server processing and app services
Requests to our website and APIs expose technical information such as IP addresses to the servers handling them. Hosting and service providers may process this information for delivery and security.
Our backend also provides an app event endpoint that can store event names, app versions, platforms, an optional user ID and event properties. This website does not send its pageviews or store-click events to that endpoint. Which events an installed app sends depends on that app's implementation and version.
Subscriptions and external links
App purchases and subscriptions are handled through Apple App Store or Google Play. Manage or cancel subscriptions through your store account. Following a store link opens a third-party service with its own privacy terms.
Retention and your requests
The preview cookie expires after one hour. Other retention periods depend on the relevant mailbox, hosting, app backend and Umami account settings. Contact us for the applicable periods or to request access, correction or deletion of personal information, or to object to processing. Your rights depend on applicable law; you may also contact your data protection authority.
Changes
We will update this statement when the website's data processing changes.